Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
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Standard shipping: 3–7 business days.
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Delivery times may vary depending on your location and courier service.
Shipping Charges
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Shipping charges are calculated at checkout.
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Free shipping may be offered on selected products or orders above a specified amount.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email or SMS (if available).
Delivery Delays
While we aim to deliver orders on time, delays may occur due to weather, holidays, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional charges caused by incorrect or incomplete addresses.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team.